Latest GeoComm updates

NG9-1-1 is a game changer for the 9-1-1 community because it utilizes Geographic Information Systems (GIS) technology to deliver every 9-1-1 call – mobile, VoIP, and landline alike – to 9-1-1 communication centers.

When answering a 9-1-1 call, access to accurate and up–to–date map data is essential because seconds count. Fortunately, achieving the necessary quality map data needed for 9-1-1 can happen with just a few steps.  Your steps involve assessing, improving, maintaining, and sharing your Geographic Information System (GIS) data to fulfill its mission critical role in current and future 9-1-1 systems. 

GeoComm would like to congratulate our Territory Sales Manager for the South-Central Region, Ron Helterbrand, on his retirement. Thank you for your 27 years of service in the public safety industry. We asked Ron to reflect on his time here at GeoComm and these are his thoughts.

How accurate is the public safety map data in your community? Does your call taker, dispatcher, and first responder have the necessary data during those critical seconds? These are important questions GIS and 9-1-1 teams need to answer. Learn how we can help you lay a foundation for success through a GIS data assessment.

GeoComm, a leading provider of geographic information and communication systems, has been awarded a Texas Department of Information Resources (DIR) contract DIR-CPO-4499 for GeoComm’s public safety software.

For many years the focus for Public Safety Grade GIS has been on site structure address points, road centerlines, service boundaries, and PSAP boundaries for routing 9-1-1 calls in a NG 9-1-1 systems. As we progress towards full NG9-1-1 implementations, having indoor context about the location of calls within indoor spaces will be critical for telecommunicators and first on scene responders. 

Rio Grande Council of Government (RGCOG) went live with GeoComm Maps as part of a cloud-native call-handling implementation by Carbyne. The system went live in February of this year and provides RGCOG, a regional entity that manages 9-1-1 for five of the most rural counties in the United States, with the latest technology.

Every second counts when it comes to public safety emergency response. Public Safety Location Intelligence® from GeoComm combines 9-1-1 call data with detailed, easy-to-read indoor maps, providing telecommunicators and first responders optimal situational awareness, helping improve response times and save lives.

The 9-1-1 industry is at a unique point in time. Technology advancements allow 9-1-1 caller location, X,Y,Z to now be delivered to the PSAP. In order to make this information actionable, indoor maps are needed. Are you interested in learning more about the value of indoor maps and discussing how to start your indoor mapping program is so attend our webinar Getting The Most Out Of Your Public Safety GIS Data Including Indoor Maps on Wednesday, January 26 at 1:00 p.m. Central Time.