Customer Profile: Rio Grande Council of Government (RGCOG)
Rio Grande Council of Government (RGCOG) went live with GeoComm Maps as part of a cloud-native call-handling implementation by Carbyne. The system went live in February of this year and provides RGCOG, a regional entity that manages 9-1-1 for five of the most rural counties in the United States, with the latest technology.
“The Rio Grande Council of Governments is proud to be the first in the nation to implement a cloud-native application with the Carbyne APEX solution utilizing GeoComm cloud-native mapping software. Through the integration of GeoComm Maps, our PSAPS now are receiving the most comprehensive maps that are delivered in a single map display and are shared as a common operating picture (COP) within and between agencies; improving our Dispatchers’ situational awareness and emergency response by delivering the right location data. Our service area’s geography is mountainous, rugged and rural. GeoComm has positioned our counties to be the most prepared to respond to all emergencies and save lives.”
Annette Gutierrez, Executive Director, Rio Grande Council of Governments
“We are proud to have worked with Carbyne and RGCOG on this project, which focused on implementing an emergency call taking solution which enables dispatchers to respond more quickly and connect directly to emergency situations. GeoComm Maps, a Cloud-Native, vendor agnostic, mapping solution utilized in this project, further empowers RGCOG emergency call takers by providing them the ability to leverage their locally authoritative GIS data when identifying the physical location of the 9-1-1 caller,” Ron Helterbrand, GeoComm Territory Sales Manager.
Related Blog Posts
October 18, 2021
GeoComm Partners with what3words to Provide Enhanced Public Safety Location Intelligence® in GeoComm Maps
GeoComm announces a trailblazing partnership with what3words to provide enhanced emergency response location intelligence in GeoComm Maps. With this integration, GeoComm offers public safety telecommunicators using GeoComm Maps with an innovative tool designed to locate and convey locations using unique combinations of just three words.
September 27, 2021
GeoComm Webinar: Enhance Your Public Safety Location Intelligence® by Utilizing what3words in GeoComm Maps
In an emergency every second counts. GeoComm Maps is a highly available, secure, cloud-native mapping application purpose built to ensure GeoComm’s Public Safety Location Intelligence® Platform, delivers the right location data, to the right people, at the right time. The latest version of GeoComm Maps offers public safety telecommunicators using GeoComm Maps with an innovative tool designed to locate and convey locations using unique combinations of just three words.