May 11, 2021

GeoComm Partners with RapidSOS to deliver Indoor Maps to 911 and First Responders

The Indoor Maps solution gives 911 telecommunicators device-based location context that reduce response times  via the RapidSOS Portal

St. Cloud, MN ー GeoComm, provider of Public Safety Location Intelligence®, and RapidSOS announced today the availability of a joint solution for emergency first responders and 911 telecommunicators to access GeoComm Indoor Maps within RapidSOS Portal, a free solution  for Emergency Communication Centers (ECCs) that provides critical data to 911 telecommunicators and first responders. 

Today, telecommunicators in the U.S. and around the world are forced to rely on the limited information provided during a 911 call, often resulting in dispatching delays and first responders arriving on scene under-informed. GeoComm Indoor Maps are built utilizing the latest Esri technology and leverage Esri basemaps. When combined with device-based location data for 911 callers, GeoComm Indoor Maps provide actionable location context for enhancing situational awareness, reducing response times, and ultimately saving more lives during an emergency situation.

GeoComm Indoor Maps includes a simple method for agencies to submit source data from building owners/operators which is converted into geo-referenced indoor maps. The resulting indoor maps are available to ECCs through RapidSOS Portal providing telecommunicators the ability to view indoor maps depicting floors, rooms, corridors, entrances, exits, and other building features.

“With this partnership, we’re able to provide ECCs with a holistic view of emergencies on one consolidated interface, helping telecommunicators efficiently triage incidents and deliver a faster response,” said Jessica Reed, Vice President of Strategy and Global Partners at RapidSOS. “Together with GeoComm, we look forward to empowering safer, stronger communities with intelligent, data-driven emergency response.”

“Indoor maps are the key to unlocking the life-saving potential of new and emerging mobile phone positioning technologies” said Jody Sayre, GeoComm Vice President of Public Safety GIS Content and Services. “We are proud to partner with RapidSOS to empower ECCs and first responders with more detailed information and a visual representation of indoor spaces for improved situational awareness about the facilities to which they are responding to.”

The RapidSOS and GeoComm solution is available to ECCs with access to RapidSOS Portal in May 2021. To learn more about how your ECC can leverage this solution, visit:

About GeoComm:  GeoComm, provider of Public Safety Location Intelligence®, has a national reputation as a leading provider of public safety GIS systems. These systems route emergency calls to the appropriate 9-1-1 call center, map the caller’s location on a call taker or dispatcher map, and guide emergency responders to the scene of the accident on mobile displays within police, fire, and ambulance vehicles. Over the last 26 years, GeoComm has grown to serve local, regional, statewide, and military agencies in forty-nine states, helping keep more than 100 million people safe. In addition, in 2021 our statewide NG9-1-1 GIS project footprint has expanded to include 17 statewide projects across the country. To learn more about GeoComm and our Public Safety Location Intelligence offerings visit

About RapidSOS:  In partnership with public safety, RapidSOS has created the world’s first emergency response data platform that securely links life-saving data from over 350M connected devices directly to emergency services and first responders. Through its platform, RapidSOS provides intelligent data that supports over 4,800 Emergency Communications Centers worldwide, across 150 million emergency calls annually. Together with our RapidSOS Ready emergency community, RapidSOS is supporting first responders in saving millions of lives annually.

To learn more about our technology that’s creating life-saving connections, visit


Amanda Romaine
P: 320.240.0040 

Ted Miller
Ted Miller Group for RapidSOS
P: 305.331.3884

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