GeoComm By The Numbers

By Tracy “Mac” McElvaney, Chief Product & Innovation Officer, GeoComm  Drone as First Responder has already changed how many public safety agencies think about unmanned aircraft. The ability to launch a drone before a responder arrives on scene can provide valuable situational awareness, help clarify what is happening, and give field personnel additional context before...

When someone calls 9-1-1, getting the call to the right Emergency Communications Center (ECC) or Public Safety Answering Point (PSAP) is one of the first critical steps in the emergency response process. In a Next Generation 9-1-1 (NG9-1-1) environment, that decision increasingly depends on one essential piece of information: the caller’s location. Unlike legacy 9-1-1...

By John Brosowsky, SVP of Innovation, GeoComm Artificial intelligence is rapidly reshaping PSAP operations. From handling non-emergency calls to enabling real-time 9-1-1 transcription, translation, keyword detection, and call taker assistance, AI is becoming an integral part of modern emergency communications. But AI is not inherently intelligent; it identifies patterns and relationships within the information it has been trained on...