Empowering enhanced situational awareness and streamlined emergency response with detailed maps and facility information.

With high accuracy raw position measurements on mobile phones now being provided to Emergency Communication Centers (ECCs) with many 9-1-1 calls, telecommunicators understand the need and value of indoor maps.  A dot on a map with no additional structure information provides little actionable context to telecommunicators and first responders.  Indoor maps provide actionable location context for enhancing situational awareness, reducing response times, and ultimately saving more lives during emergency situations.

Current News:  January 2021

RapidSOS is partnering with GeoComm, an industry leader in public safety location-based solutions and Esri to help bring 911 personnel an ultra-actionable view into emergency locations that can help streamline the response process and reduce response times.

This solution combines the contextual value of GeoComm’s indoor maps with improved 911 caller location data through the RapidSOS Platform, and Esri’s industry-leading foundational mapping technology. With RapidSOS Portal, a secure web application for Emergency Communication Centers, and GeoComm indoor maps, 911 telecommunicators can access and relay location details to first responders in the field.  This information may include:

  • Building footprints, with exterior entrances clearly defined
  • Interior rooms identified by name/number, and color coded by type
  • Locations of elevators, escalators, stairs, and interior doors clearly identified
  • Additional point locations for emergency response such as AED, fire extinguisher, fire riser, and security cameras

Please complete this form to have a member of our team contact you with more information and to get started today creating indoor maps for key buildings in your response area.


As a RapidSOS Ready partner, GeoComm is empowering public safety agencies with critical data that provides first responders with unprecedented contextual awareness. To learn more about how to become RapidSOS Ready, click here.  

About RapidSOS

In partnership with public safety, RapidSOS has created the world’s first emergency response data platform that securely links life-saving data from 350M+ connected devices directly to emergency and services and first responders. Through the platform, RapidSOS provides intelligent data that supports over 4,800 Emergency Communications Centers worldwide, across 250 million emergencies annually. Together with innovative companies certified as RapidSOS Ready, RapidSOS is supporting first responders in saving millions of lives annually. 

To learn more about our technology that’s protecting lives, visit https://rapidsos.com

About Esri

Esri, the global market leader in geographic information system (GIS) software, location intelligence, and mapping, offers the most powerful geospatial cloud available, to help customers unlock the full potential of data to improve operational and business results. Founded in 1969, Esri software is deployed in more than 350,000 organizations including 90 of the Fortune 100 companies, all 50 state governments, more than half of all counties (large and small), and 87 of the Forbes Top 100 Colleges in the U.S., as well as all 15 Executive Departments of the U.S. Government and dozens of independent agencies. With its pioneering commitment to geospatial information technology, Esri engineers the most advanced solutions for digital transformation, the Internet of Things (IoT), and advanced analytics. Visit us at esri.com.

  • Read more
    Esri, GeoComm, RapidSOS Partner to Bring Indoor Maps to First Responders

    Location is the most important piece of information in an emergency. With over 80 percent of 911 calls coming from cell phones—many of them from citizens located indoors—it is critical that first responders have accurate information on where incidents are occurring. This partnership provides accurate caller location and other critical data through the context of indoor maps, creating an advanced view of the emergency.

  • Read more
    GeoComm Providing Indoor Maps Offering, a Key Element of Public Safety Location Intelligence™

    GeoComm, a leading provider of public safety GIS systems, is excited to offer Indoor Mapping services aimed at empowering law enforcement, fire, and medical responders by providing a visual representation of indoor spaces for key buildings in their response areas.

  • Read more
    Indoor Mapping: Why do I need it?

    By now you have probably heard the statistic that today approximately 80 percent of all 9-1-1 calls originate from mobile phones. More and more people are forgoing wireline telephone service and are relying on mobile phone service exclusively. Indoor maps are needed to fully unlock the life-saving potential of indoor geodetic positions of mobile phones during 9-1-1 calls that the industry has worked so hard for to create.

Why Public Safety Location Intelligence®?

There is more data available than ever before and it just keeps growing.  Public Safety Location Intelligence® from GeoComm provides a new way to get the right location information, on the right map, for the right people, at the right time, in order to respond to emergency calls faster.

See Public Safety Location Intelligence® in Action >