It is the new reality for 9-1-1 that GIS will play a mission critical role in future systems. In an NG9-1-1 system, GIS will be the mission critical database utilized for location validation and call routing, replacing traditional tabular Master Street Address Guides (MSAG). Merely loading “shapefiles” into a “Location to Service Translation (LoST) server” is not a viable solution for mission critical 9-1-1 systems. GeoComm is equipped to help you in planning and preparing your GIS data for a NG9-1-1 environment. We can help you navigate through all the NG9-1-1 GIS requirements and recommend approaching an NG9-1-1 transition in three steps. These steps are: assess, improve, and maintain.
South Dakota’s Story
Common NG9-1-1 GIS Obstacles Tackled by GeoComm’s Proven Process
Contact Us To Learn More About Our Proven Assess, Improve, and Maintain Process
Assess GIS Data
Before you begin any project the first step is to assess your current position. All across public safety forums, speaking events, and conferences the following information is conveyed: Geographic Information Systems (GIS) data is a critical component of Next Generation 9-1-1 (NG9-1-1) and essential for location validation, call routing, call handling, call transfers, and emergency response. Today is the day to prepare your GIS data.
The best approach to assessing the current status of your GIS data includes:
- Educating the stakeholders (local, regional, and state level) about the process, project needs, and goals of the project
- Review existing GIS data schemas and GIS data standards
- Developing GIS data standards and data models
- Analyzing existing GIS data along with the MSAG and ALI database to map a path to improve GIS data
Improve GIS Data
The second step to NG9-1-1 GIS data readiness is to improve your GIS data based on the assessment. GeoComm’s highly skilled project managers and subject matter experts, partner with you to develop and customize a data improvement plan specific to your NG9-1-1 GIS data needs. Your GIS map data improvement goals are achieved by implementing industry best practices and comprehensive quality control (QC) checks. Our highly experienced staff works to deliver the highest quality GIS map data based on your customized data improvement plan. As your GIS map data is being improved, quality control processes are being conducted real-time, utilizing our suite of industry specific GIS improvement tools.
Maintain GIS Data
Once the GIS datasets are improved, maintaining the consistency and integrity of these local, regional, and statewide GIS datasets is directly tied to the ongoing support required to continue to improve the data. Proper GIS data management assures lives are not put in jeopardy because of outdated or inaccurate GIS map data. You will need to determine how to manage the GIS data updates including which parts of the maintenance you want to be responsible for.
Meet Sally, a local GIS data maintainer who is continuously working to achieve public safety grade GIS data.
These three words describe the current condition of El Paso-Teller County 9-1-1 Authority's GIS data. This is a drastic change from how it would have been described in 2016.
GeoComm is excited to announce being selected by Lake County, Florida for a GIS project aimed at preparing their GIS data for the mission critical role it will play in future NG9-1-1 systems.
GeoComm is excited to announce they have been selected by Monterey County, California for a three year GIS maintenance project. This project will help ensure Monterey County has high quality Public Safety Grade GIS data needed for their Computer Aided Dispatch (CAD) system and support for the new California Statewide NG9-1-1 system.
How accurate is the public safety map data in your community? Does your call taker, dispatcher, and first responder have the necessary data during those critical seconds? These are important questions GIS and 9-1-1 teams need to answer. Learn how we can help you lay a foundation for success through a GIS data assessment.
In 2020 GeoComm worked with the Radcliff Kentucky Police Department, to review the current state of the GIS data being used being utilized at their ECC. This project utilized GeoComm’s proven assess, improve, maintain approach for achieving public safety grade GIS data, ensuring its accuracy for routing emergency response through their CAD system.
GeoComm is honored to be selected by Texas County, Missouri, the largest land mass county in Missouri, covering almost 1200 square miles, to partner with them to improve their GIS data, achieving public safety grade GIS levels indicating it is ready to properly operate in a NG9-1-1 environment.
NG9-1-1 is a game changer for the 9-1-1 community because it utilizes Geographic Information Systems (GIS) technology to deliver every 9-1-1 call – mobile, VoIP, and landline alike – to 9-1-1 communication centers according to a National States Geographic Information Council (NSGIC) report published in December 2020. Game changers can be profound and disruptive while also producing positive effects. Utilization of GIS in the core of the 9-1-1 system is a game changer. The integrity and accuracy of GIS data is elevated to an entirely new level to meet the standards and recommendations for NG9-1-1 call routing.
When answering a 9-1-1 call, access to accurate and up–to–date map data is essential because seconds count. Fortunately, achieving the necessary quality map data needed for 9-1-1 can happen with just a few steps. Your steps involve assessing, improving, maintaining, and sharing your Geographic Information System (GIS) data to fulfill its mission critical role in current and future 9-1-1 systems.
GeoComm is excited to announce they have entered into a GIS data maintenance agreement with the Wyoming Highway Patrol (WHP). The WHP relies on accurate and up-to-date GIS data for their Computer Aided Dispatch (CAD) system which is used to route resources to the location of the emergency calls across the state.