Resources
What Is School Emergency Call Routing in 2026?
When a 9-1-1 call is made from a school, knowing the campus address is only part of the challenge. Dispatchers and first responders also need to understand where on the campus help is needed. School emergency call routing combines 9-1-1 location information, GIS data, and emergency communications technology to help connect an emergency call with…
Why School Safety is Built Before a Crisis
By Rose Bentley, Chief Operating Officer, GeoComm Last week, I stood inside an elementary school in Georgia and watched a community put months of preparation into practice. In that moment, our work felt very different than lines on a screen, GIS data, or a completed project. It became real. The school was Harmony Elementary. Earlier…
AI Needs GIS
By John Brosowsky, SVP of Innovation, GeoComm Artificial intelligence is rapidly reshaping PSAP operations. From handling non-emergency calls to enabling real-time 9-1-1 transcription, translation, keyword detection, and call taker assistance, AI is becoming an integral part of modern emergency communications. But AI is not inherently intelligent; it identifies patterns and relationships within the information it has been trained on…