2020 Year in Review
2020 was a year that changed the world, creating unique and stressful situations for everyone. We know frontline workers faced many additional obstacles throughout the uncertain time, and we remain grateful for their ongoing commitment and dedication to helping the communities they serve. We also mourn, together, the loss of life and want to take a moment to honor those who have passed away due to COVID-19 and share sympathy with the families, friends, and communities affected.
As we look back at the year, GeoComm is fortunate to have been able to continue executing our company mission of helping our customers save lives and protect property by providing Public Safety Location Intelligence®: providing the right location data, on the right map, for the right people, at the right time. As we look back at the uniqueness of the past year, we find that even through the difficulties of a pandemic, our customers accomplished a lot, and we are grateful to partner with them. In 2020, GeoComm:
- Collaborated with Johnson County Emergency Management & Communications and Mid-America Regional Council to recognize Kansas City area teens, Claire and Seth Johnson, as recipients of the NG911 Institute’s Citizen in Action award for their bravery and heroism while utilizing 9-1-1 during an emergency. The teens placed a 9-1-1 call and a Johnson County Emergency Management & Communications Center telecommunicator instructed them on administering CPR. They carefully followed instruction until paramedics arrived, and their quick-thinking saved their father’s life.
- Achieved the Public Sector Partner Status with Amazon Web Services (AWS) Partner Network (APN) and Select Technology Partner status to increase protection of the infrastructure that runs GeoComm’s cloud-native public safety GIS solutions and provide easy and secure customer GIS data uploading to our customers.
- Remained committed to providing the highest level of customer service possible. Our employees have continued to work remotely throughout the pandemic, utilizing many innovative, collaborative tools and remained active in public safety industry workgroups and committees to maintain the highest level of service that our customers have come to expect.
- Continued our dedication to the local home office community. The GeoComm team members committed to a 14.5 percent donation increase over 2019 to the Central Minnesota United Way throughout the next 12 months.
- Supported the NENA: The 9-1-1 Association by donating to the Gold Line Scholarship program which provides industry-leading training opportunities for 9-1-1 dispatchers and the Diversity in 9-1-1 Leadership Program aimed at fostering an inclusive work environment and greater diversity within all organizations.
- Celebrated our 25th anniversary of empowering our customers to create powerful 9-1-1 and NG9-1-1 system Public Safety Grade GIS data through our proven Assess, Improve, and Maintain process.
- Remained committed to our existing and new local, regional, statewide, and military customers nationwide, helping keep more than 100 million people safe.
- Continued to offer free educational opportunities to empower public safety industry professionals with on-demand resources supporting public safety GIS readiness.
As we look to the future, we look forward to the continued partnership with agencies throughout the country to put the right location data, on the right map, for the right location, at the right time. We are honored to partner with you.
