NG9-1-1 In Pennsylvania.
Is your GIS data ready for NG9-1-1?
The Pennsylvania Emergency Management Agency (PEMA) is currently working on a Next Generation 9-1-1 (NG9-1-1) implementation project. GeoComm is a proud partner with PEMA to conduct the GIS GAP analysis. Now is the time to review your GIS data analysis results to determine what, if any, actions will be required to make your GIS data NG9-1-1 ready!
GeoComm Can Help Get Your GIS Data Ready! GeoComm has the expertise and solutions to help improve your GIS data for NG9-1-1. As a result of our work with PEMA and the GIS data review we have completed, GeoComm is uniquely qualified to help get your GIS data ready!
Empower yourself for the state’s NG9-1-1 implementation!
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01 – Assess
Is your GIS data ready to replace the MSAG for 9-1-1 route calling?
02 – Improve
How will you prepare GIS data for its critical role?
03 – Maintain
How will local GIS data be updated into the NG9-1-1 system?
GeoComm Accepted onto the Pennsylvania Master IT Services Invitation to Quality (ITQ) Contract
Since 2015 GeoComm has been listed on the Master IT Services Invitation to Qualify (ITQ) program contract with the Commonwealth of Pennsylvania. The ITQ program, launched in 2003, is a statewide, multiple-award contracting initiative that provides agencies a fast and efficient way to procure IT services from pre-qualified vendors.
Pennsylvania state government agencies can use the ITQ contract to acquire GeoComm’s software products in the commercial off the shelf software category and also GIS services including NG9-1-1 GIS services.
Please contact us for more information about the services we provide under our pre-approved contracts.
Promotional Pricing For GeoComm Maintainer Now Available
GeoComm Maintainer is an NG9-1-1 GIS addressing tool that empowers you to:
- Improve the quality and accuracy of your GIS data
- Automate address range assignment on road segments
- Assign addresses using customizable tools
- Identify and resolve synchronization issues between your 9-1-1 database and the GIS map data improving your NG9-1-1 preparedness
GeoComm Maintainer Promotional Pricing of $150.00 per month per user is NOW AVAILABLE!
Luzerne County Agencies Work Together For Public Safety
Nestled in The Coal Region of northeastern Pennsylvania, Luzerne County is home to over 300,000 residents across many communities who know the value of working together. The county is a mix of urban and rural and is part of the Scranton-Wilkes-Barre metro area. From one 9-1-1 call center, over 240 public safety agencies are dispatched across a county that is 907 square miles. The 9-1-1 call center averages 1,200 calls per day or over 430,000 calls per year. Luzerne County, as part of the 9-1-1 Standardized Address Act, committed to improving the county’s public safety response times by improving their countywide addressing. The updated addressing and more accurate GIS data will be used to display caller location in their tactical 9-1-1 caller mapping, identify closest available units in AVL, and generate routes and driving directions for their first responders. Further, it lays a foundation for beginning to meet Next Generation 9-1-1 (NG9-1-1) GIS standards.
“Our countywide addressing and GIS project was a success due to the cross-agency collaboration in partnership with GeoComm. GeoComm met our demands for an intense, fast turnaround and continues to provide excellent service in partnership with Luzerne County for maintaining our GIS data going forward. The staff at GeoComm is highly knowledgeable and wonderful to work with.” Fred Rosencrans, Data Manager and Technical Support Supervisor, Luzerne County 9-1-1
This project had two specific goals. They were:
- Field verify and collect GPS points at structures in 12 of Luzerne County’s municipalities where addressing had not been completed and field verify the addresses in the remaining 67 municipalities over an intense six month time frame.
- Examine the current addressing system and work with Luzerne County and the municipalities to determine a possible addressing system that would best serve the public safety needs of the citizens.
The data collection involved identifying the GPS location of individual structures and gathering the current address information for each location.
To begin, GeoComm dedicated nine on-site personnel to conduct fieldwork in the 12 municipalities where addressing had not been completed. While some of these municipalities did have almost 98 percent of their locatable structures addressed, other municipalities had not assigned addresses. The varying degrees of completion of the address conversion projects only added to the complexity of the overall project and increased the need for cooperation from all participating agencies. GPS points were also collected for the addressed structures in the remaining 64 municipalities. Once the GPS data was processed, an Address Point Layer was developed. The address point layer uses discrete coordinates to represent the geographic location of sites and structures within each jurisdiction. The points in an Address Point Layer typically contain detailed information about each location such as the physical address, resident or business name, phone number, parcel information, special notes, or hyperlinks to floor plans.
Once the field collection data was processed and the data from all of 76 municipalities was verified, examining the current addressing systems began. GeoComm and Luzerne County worked with 12 of the municipalities to develop an effective addressing scheme that was customized to the unique needs of each municipality. The addressing schemes aided in converting residents addresses from rural route addressing to locatable physical addresses, it also included adjusting addresses when required to fit the new addressing scheme. This newly developed addressing scheme serves as a solid foundation for assigning future addresses, for maintaining the data layers during future growth, and aid in improving public safety response.
In addition, updates were made to the Geodatabase Design and a Base Map was developed. The address ranges based on the field verified address points and municipal addressing schemes were applied to the Road Centerline layer. Any road name discrepancies between the field verification, address schemes, and Master Street Address Guide (MSAG) were sent to the municipalities for resolution. The final Road Centerline layer was used to create an updated MSAG file. The GIS data model was also adjusted to meet Luzerne County’s new Computer Aided Dispatch (CAD) specifications. In addition, several GIS data layers were updated to conform to the current NENA GIS Data Format standards.
As a result of this project, Luzerne County achieved a high synchronization rate between the new GIS data, MSAG, and ALI database. The maintenance program is helping the county to retain those levels in the future. Lastly, GeoComm worked with Luzerne County staff to implement new GIS maintenance workflows. These new workflows consisted of a concise maintenance program outlining individual responsibilities, ensuring that new procedures and GIS data layers remained accurate moving forward. Luzerne County purchased GeoLynx DMS from GeoComm to help them maintain their newly updated GIS data. By installing GeoLynx DMS, a tool bar within Esri ArcGIS for Desktop, Luzerne County is able to efficiently update their existing GIS layers, enhance their data maintenance with a higher level of accuracy, and decrease the time required to maintain their GIS data through structured and automated QA/QC procedures. Moving forward, Luzerne County has requested GeoComm periodically review their GIS data and provide them with regular report cards. These GIS data report cards will record the synchronization between the map data, MSAG, and 9-1-1 ALI database; show how prepared the data is for a NG9-1-1 transition; and assist with evaluating the ongoing GIS maintenance.
Luzerne County, Pennsylvania now has a quality countywide addressing system in place to aid in improving their public safety communications and interoperability. The transformation of their data is an excellent example of how collaboration between all vested parties and working together for one common goal can result in success.
“I have spent the last twenty-five years working at GeoComm and serving the public safety industry. During this time, I have served as Project Manager for both GIS and consulting projects, provided consulting and technical expertise to numerous local governments on issues surrounding 9-1-1, communications, and cooperative agreements between the units of government and issues pertaining to funding for 9-1-1 and public safety initiatives. As one of GeoComm’s Territory Sales Managers, I am responsible for sales and customer account management across a large territory comprised of the Northeast, Midwest, and Northwest States.”
The future is now: How GeoComm can keep you relevant tomorrow.
GeoComm, provider of Public Safety Location Intelligence®, is announcing the general availability of GeoComm Vertical Location Services, building upon the early adopter program that was announced in August 2022. GeoComm Vertical Location Services is a web API which converts raw positioning measurements from 9-1-1 callers’ cell phones into dispatchable locations and is available to authorized vendors who serve the public safety industry.
NG9-1-1 is a game changer for the 9-1-1 community because it utilizes Geographic Information Systems (GIS) technology to deliver every 9-1-1 call – mobile, VoIP, and landline alike – to 9-1-1 communication centers.
GeoComm's team of industry experts are dedicated to helping public safety agencies across the United States utilize this important and valuable piece of Public Safety Location Intelligence® to enhance their emergency response situational awareness. Meet GeoComm’s team of indoor location experts.
The Benefits To Working With GeoComm
GIS Data Integrity and Integration
GeoComm staff are actively involved in NENA workgroups that shape public safety GIS standards. We have also been a committed participant in NENA Industry Collaboration Events (ICE) that provide the opportunity for 9-1-1 technology and service providers to test the interoperability of products and services that improve 9-1-1 and emergency services access.
As GeoComm, we listen to our customers, applying knowledge gained from customer focused initaitives to guarantee a positive customer experience. Our team members work collaboratively with a sense of urgency to provide seamless services and response to your 9-1-1 GIS needs.
GeoComm employs industry leading public safety GIS subject matter experts and technicians, software developers, and project managers. We utilize formal Project Management Institute (PMI) processes to plan, document, and execute each project, ensuring that our customers have a solid plan for the future and achieve successful project completion.
As a Platinum Tier Esri Partner, the only one dedicated to public safety, GeoComm is strategically aligned with Esri's technology and vision. GeoComm offers its customers advanced GIS solutions that are exclusive to the Esri platform, with unparalleled support and collaboration from the world's leading GIS technology provider.
GeoComm serves local, regional, statewide, and military agencies in forty-nine states, helping to keep more than 100 million people safe. Employing the largest professional and dedicated public safety GIS staff in the nation, we are distinctively equipped to support the mission critical needs of 9-1-1 emergency response.