GeoComm, Esri and RapidSOS Offering Indoor Maps for Improved Situational Awareness in Emergency Response

GeoComm, RapidSOS, and Esri are excited to offer a partnership designed to deliver indoor maps to 9-1-1 and first responders, improving their emergency response situational awareness. 

GeoComm provides indoor maps to Emergency Communications Centers (ECCs) via the GeoComm Maps option within RapidSOS Portal.  GeoComm Maps is built utilizing the latest Esri technology and leverage Esri basemaps.  This joint solution provides 9-1-1 telecommunicators and first responders with critical data and actionable location context for enhancing situational awareness, reducing response times, and ultimately saving more lives during an emergency situation. 

“Today, 9-1-1 telecommunicators in the United States and around the world are forced to rely on limited information provided during a 9-1-1 call.  Indoor maps provide actionable location intelligence for enhancing situational awareness, reducing response times, and ultimately saving more lives during an emergency. In this partnership, we are able to bring the most advanced understanding of indoor emergencies possible to 9-1-1 telecommunicators and emergency responders.”  

Mike King, Esri Director of Emergency Communications Solutions

“GeoComm Indoor Maps includes a simple method for agencies to submit source data from building owners/operators which is converted into geo-referenced indoor maps.  The resulting indoor maps are available to ECCs and unlocks the life-saving potential of new and emerging mobile phone positioning technologies” said Jody Sayre, GeoComm Vice President of Public Safety GIS Content and Services. “We are proud to partner with Esri and RapidSOS to provide unprecedented awareness of where emergencies are occurring indoors and empower ECCs and first responders with the ability to view indoor maps depicting floors, rooms, corridors, entrances, exits, and other building features.” 

“With this partnership, we’re able to provide ECCs with a holistic view of emergencies on one consolidated interface, providing telecommunicators detailed information and a visual representation of indoor spaces for improved situational awareness about the facilities to which they are responding to. This collaboration takes location information to the next level and empowers safer, stronger communities with intelligent, data-driven emergency response.” 

essica Reed, Vice President of Strategy and Global Partners at RapidSOS

GeoComm Indoor Maps will be featured at GeoComm’s booth during the virtual Esri User Conference.  It will also be highlighted during our Esri User Conference Spotlight Session titled: Bringing GeoComm Indoor Maps to Public Safety.    Join GeoComm at the conference to learn more about this solution aimed at improving your situational awareness and reducing response times.  Additional information on this joint solution can also be found at  

Denco 9-1-1 Brings Indoor Maps to Schools, Providing 9-1-1 Actionable Location Information

About GeoComm:  GeoComm, provider of Public Safety Location Intelligence®, serves local, regional, statewide, and military agencies in forty-nine states, helping keep more than 100 million people safe.  Over the last 26 years, GeoComm’s public safety GIS systems have routed emergency calls to the appropriate 9-1-1 call center, mapped the caller’s location on a call taker or dispatcher map, and guided emergency responders to the scene of the accident on mobile displays within police, fire, and ambulance vehicles.

In March 2011 GeoComm became a Platinum Partner, empowering us with a unique understanding of how to maximize the value GIS can bring to public safety.  In addition, our staff is proficient in using Esri-based software to create map data that sets industry standards.  By continually innovating on the Esri GIS platform, GeoComm offers our customers the most advanced GIS products and services in the public safety industry, and is committed to doing so for years to come.

Why Public Safety Location Intelligence®?

There is more data available than ever before and it just keeps growing.  Public Safety Location Intelligence® from GeoComm provides a new way to get the right location information, on the right map, for the right people, at the right time, in order to respond to emergency calls faster.

See Public Safety Location Intelligence® in Action >